Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Greyhound Travel Complaint - Terrible Service and Quality. - Greyhound
Greyhound Travel Complaint

Greyhound Travel Complaint

ADVERTISEMENT

Terrible Service and Quality. - Greyhound


I had purchased a bus ticket to NYC with GREYHOUND, I booked the ticket about 2 weeks earlier. I had a plane ticket to Germany next day, Bus would arrive to NYC at 11.00 am and I would have enough time to get to the JFK.

That night the Greyhound bus which supposed to be in ERIE service station at 12.10 am never came :) When I called and asked about delay, customer service rep. said service between Cleveland and buffalo had been cancelled, they didn't want to talk further, they hung up the phone, Even Greyhound had my contact information (when you book they get your mail and phone number ) didn't contact me and help me to change my travel plan, I tried to call their nearest bus station where they had for 24 hoursservice, but they didn't answer to the phone calls, their employees were rude, yelling at me and they were telling me that they were not responsible for my travel plans, finally when I asked for refund for the ticket, they said I should have mailed my request to their dallas service location or hq.and they said it would take 2 months to get the refund the ticket

I am telling this story to everyone, this company is not a reliable company and have the worst customer service I have ever seen in my life, They don't have quality and they will never have !!!!!!

I am from Europe, I have never seen such a bad service company in my life before.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Greyhound Travel
SUBMIT a ticket
for Greyhound Travel
WATCH videos
for Greyhound Travel
More Greyhound Travel Reviews and Complaints MORE reviews and complaints
for Greyhound Travel

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team